Support

Need help with BloomLab Coffee? Write to blooomlaab@gmail.com and we'll get back to you.

Common questions

How do I get a recipe?
Snap your coffee bag or type the coffee's name, pick your xBloom machine, dripper, hot or iced and cup size, then tap Brew recipe.

How do I send a recipe to my machine?
On the recipe, tap “Open in xBloom”. The xBloom app opens with the recipe ready to save and brew. You don't need to sign in to BloomLab.

The app didn't read my bag correctly.
Retake the photo closer to the label in good light, or tap the coffee details to edit them. You can also type the name instead.

The coffee tastes sour, bitter, weak or strong.
Rate the cup and describe the taste. BloomLab suggests an adjusted recipe.

Which machines are supported?
xBloom Studio and xBloom Original, with the xPod, Omni or other drippers.